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Routing: #304083147
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Fraud Statement - 2/20/2024

We have been informed that a few of our members have received text messages and calls that claim to come from Mutual First regarding fraudulent transactions on their accounts. Specifically, transactions for $106 at Walmart in Wisconsin. The callers asked for account numbers and social security numbers.

It is important to note that legitimate text messages from Mutual 1st verifying transactions are always automated, and we only request yes or no answers. We certainly will not ask you for your entire social security number or Mutual 1st account information. Please NEVER give anyone that information over the phone. If you receive a text message like the one described above, please do not engage with it and call us immediately at (402) 697-8200.

 If you get a call about a fraudulent transaction, please feel free to politely ask for the Mutual First employee’s name, hang up, and call us back at (402) 697-8200 to verify that the call was legitimate.

 If you suspect you have been a victim of identity theft or fraud on your Mutual 1st account, please contact us immediately.