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Contact Mutual 1st Federal

If you have a question about your account, are unsure how to use our mobile app, or want more information about any of our services, contact us today. Give us a call, send an email, or fill out our simple form below, and one of the great Mutual 1st Federal team members will be in touch with you!

Call

Phone: 402.697.8200 or toll free 877.697.8545
Call Center Service Representatives will be available from 8:00 am to 5:00 pm, Monday through Friday and 9:00 am - 12:00 pm on Saturday.

Check balances and transfer funds with our automated Telephone Teller service.

Fax Number: 402.697.3591

Visit Us

Millard Branch: 14510 F Street, Suite 101, Omaha NE

Central Omaha Branch: 8073 Blondo Street, Omaha NE 68134

Shared Branching Locations

Access over 5,000 branches nationwide! Find a Location
Learn more about Shared Branching transactions

NEW: Online appointment booking!

We’ve launched a way for you to virtually book branch appointments via our website. Click here to make your appointment now. You can make an in-branch appointment at either branch OR if you prefer to speak to someone on the phone, you can sign up for this option.

Book an appointment online!

Email Us

Please note: this email is an unsecured method of communication; you should not disclose personal information such as your Social Security number or account number using this form.

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Routing Number: 304083147
Mutual 1^st Federal NMLS: 442106

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"We have our Mortgage, both personal & business accounts with Mutual 1^stFederal. As well as our children. The member service representatives have always been helpful & knowledgeable. From transferring international funds, getting advice on student loans, to having my account compromised - the representatives handled this stressful situation in a timely manner. I can always count on the representatives at Mutual 1^stFederal. "

Tracey H.

Member Testimonial

"I love the people that work with me at Mutual 1^st Federal. They are extremely friendly & helpful. They seem to be happy to see me & appreciate me. They were very caring & went out of their way when my brothers & I were dealing with my parent's estate, after the death of our Dad. Thank you for being such nice people to work with."

Rachel S.

Member Testimonial

"To all the wonderful people at Mutual 1st Federal – Thank You! You’ve been there for me every step of the way – providing my home mortgage and auto loans as well as my savings and money market accounts. You’ve been there for my business needs – providing guidance and support ... based on the best business practices and the highest ethical standards. So thanks for the remarkable relationship we built together over the past 30 years. Here’s to many more!"

Matthew O.

Member Testimonial

"Mutual 1^st Federal has the friendliest and most knowledgeable personnel to work with that it’s a pleasure to come into the credit union to do any kind of transaction. My wife and I have been with Mutual 1^st Federal for more years than we’d like to remember, and have never had an unpleasant experience in all the hundreds of visits... Staff makes each of our visits a pleasure to look forward to, as we know they will take care of our needs and take time to make us feel at home. Keep up the good work!"

Edward B.

Member Testimonial

"

I have been with the Credit Union for 25 years and consider them like family! From mortgages to car loans, refinancing, and Visa accounts. Mutual 1^st Federal has been professional, proficient and caring!! The Blondo branch even sent me a sympathy card when my mother died. They also have a dog treat waiting for my dog, who goes with me every day to the Credit Union!! I stay with Mutual 1^st Federal because of the friendly atmosphere, the excellent service and the many options they offer. I would not bank anywhere else!! The people are absolutely wonderful!!

"

Diane D.

Member Testimonial

"

Mutual 1^st Federal is great. I had very poor credit and was going on a business trip and they gave me a loan so my daughter could have a car while I was away! I paid that off and when she became old enough they gave her a loan for her own car…her first loan by herself! They help with finances if needed and are great about always having friendly staff. Free checking with dividends on checking and savings!

"

Angela L.

Member Testimonial

"

I have been a member of Mutual 1^st Federal for over 25 years and since then my whole family has also joined. The credit union offers a vast array of great products and our family has used most of them including mortgages, car loans and savings products. We’ve enjoyed the relationship with our credit union friends and will continue to do business long into the future.

"

Shelley C.

Member Testimonial

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