Online Banking & Mobile Banking in Omaha, NE | Mutual 1st Federal
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Online & Mobile Banking - New!


 

What You'll Need to Do on February 25th

If you prefer to bank from your phone or tablet:
Delete the old Mutual 1st mobile app.
Download the new app!

Next, log in using your existing account number (in the username field) and password. Once you log in, you will be prompted to create a new username and password for future use.

If you prefer to bank from your computer
In the green bar on our website, login to your account using your existing account number (in the username field). On the next screen, you will be prompted to create a new username and password for future use. 

You'll get the same experience across all your devices, so once you login on one platform, use the same username and password across online and mobile banking.

What Will Stay the Same

Your payments previously set up through the Bill Pay system will not change. Existing and reoccurring payments should still process as planned.

Your ACH transfers will not be affected with the new platform. However, you will be able to view them in the new system, beginning February 25th.

Your account nicknames will remain the same in the new system.

 

Your Money, Your Way

With a simplified way to manage your money, you can spend less time thinking about your money and more time getting back to what really matters.

New online and mobile banking from Mutual 1st Federal - coming February 25th!

transfers deposit anytime bill pay manage cards

The new online banking and mobile app will have all the features you're used to PLUS a ton more, all in one convenient place. Paying bills, transferring funds and turning your debit cards on and off are easy from your phone, tablet or computer.

More Features of the New Online & Mobile Banking Platform 

  • Check account balances and review activity
  • Make loan and credit card payments
  • Transfer money between accounts, and to another Mutual 1st Federal member
  • Set up ACH transfers between Mutual 1st Federal and another financial institution
  • Find locations near you (ATM locations coming in March!)
  • Apply for a loan or new account within the app
  • Customize your account by adding account nicknames
  • Access e-statements and set e-alerts
  • Change your address and contact information

Frequently Asked Questions

Accessing My Account

Can I log in to the new online and mobile banking for the first time on a desktop/laptop or mobile device?
How do I enroll in online and mobile banking?
How will I access my account?
Will I have to download a new mobile app?
What do I use for my member name and password the first time I log into this new online banking platform?
Will my online banking shortcut and bookmarks be affected?
Will my accounts and account nicknames remain the same?
Can I log into the mobile app using Touch ID or facial recognition?
I forgot my password. How do I reset it?
How do I update my password?
Where is the sign out button located?
Will I have access to my credit card(s) within online banking?

Mobile Deposit

How do I make a check deposit?
How do I endorse the check for mobile deposit?

Transfers & Payments

What about previously scheduled or reoccurring transfers?
Can I set up ACH transfers/payments in the new system?
How do I pay my loan online?
Can I transfer funds to an existing member of Mutual 1st Federal?
I see my children’s accounts as options to transfer to but it doesn’t list account numbers?

Debit Cards

What should I do if I think I have lost my Visa debit card?
How do I set up alerts for my debit card?

Contact & Messaging

Is someone available to speak with if I have additional questions or need technical support?
How do Messages work in the new system?

More FAQs

Can I use online banking to change my address and phone number?
Will my existing account alerts transfer to the new system?
How do I set up alerts?
Will I lose my archived estatements?
Will I be able to view my estatements on the mobile app?
Where can I order checks?
Will I be able to view check images on my phone?
Will I still use the same account and password for Telephone Teller?
How could ‘cookies’ affect the new online banking?

Additional Links and Information

Funds Availability Policy

*Bill Payer is a free service as long as one bill is paid through Bill Payer per calendar month. Fees may change after the account is opened. Fees may reduce earnings. Mobile banking is free; data and other wireless carrier charges may apply.

*We recommend you retain check copies for 30 days to verify deposits. Deposit items are subject to review prior to posting to your account. Reference details for check endorsement upon signup. We reserve the right to reject any check not properly endorsed, any illegible or previously negotiated items. Mobile banking is free; data and other wireless carrier charges may apply.

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