Merchant Processing Service
Merchant processing services allow you to offer your customers a range of payment choices through efficient and secure payment options we can provide. For more information, please contact our commercial department
Send and receive payments quickly and cost-effectively with our ACH (Automated Clearing House) services. By directly depositing funds into employee payroll and vendor accounts, you reduce check and postage costs and speed up reconciliation processes. For more information, please contact our commercial department
Reorder Debit/Credit Card and Report Lost/Stolen Card
For your own protection, always report a lost or stolen debit card immediately.
During business hours, call:
402.697.8200 or toll free: 877.697.8545
After business hours:
For debit cards call 800.554.8969
For credit cards call 800.991.4964
Or email us
us to report a card lost or stolen and we will be in touch.
No need to run to the credit union – order online here
Report International Travel and Transactions
If you intend to use your Mutual 1st
Federal debit or credit card for international purchases or are planning to travel outside of the United States, please submit the dates and countries you will be transacting or traveling to ensure uninterrupted use of your debit or credit card. Submit your request now
Request Stop Payment
To stop a payment on a check or ACH, log into your online banking account and click the ‘More Tools’ icon, then the ‘Stop Payment’ link. Follow the prompts to stop the check or ACH payment. To view a copy of a cleared check, log into your online banking account and scroll through your checking account history to find the cleared check. Highlight the check and then click ‘Check Image’. If the cleared check is older than six months, please contact us
. Please view our fee schedule
for any possible fees associated with stop payments or cleared check copies.
Access your Mutual 1st
Federal accounts from any touchtone phone to securely check current balances, see if a transaction has posted, and more.
Call 402.330.0104 or toll free 800.697.9247
Safe Deposit Boxes
Federal has safe deposit boxes at our Millard location:
14510 F Street
Omaha, NE 68137