What You'll Need to Do on February 25th
If you prefer to bank from your phone or tablet:
Delete the old Mutual 1st mobile app.
Download the new app!
Next, log in using your existing account number (in the username field) and password. Once you log in, you will be prompted to create a new username and password for future use.
If you prefer to bank from your computer:
In the green bar on our website, login to your account using your existing account number (in the username field). On the next screen, you will be prompted to create a new username and password for future use.
You'll get the same experience across all your devices, so once you login on one platform, use the same username and password across online and mobile banking.
What Will Stay the Same
Your payments previously set up through the Bill Pay system will not change. Existing and reoccurring payments should still process as planned.
Your ACH transfers will not be affected with the new platform. However, you will be able to view them in the new system, beginning February 25th.
Your account nicknames will remain the same in the new system.
Your Money, Your Way
With a simplified way to manage your money, you can spend less time thinking about your money and more time getting back to what really matters.
New online and mobile banking from Mutual 1st Federal - coming February 25th!
The new online banking and mobile app will have all the features you're used to PLUS a ton more, all in one convenient place. Paying bills, transferring funds and turning your debit cards on and off are easy from your phone, tablet or computer.