Consumer News & Information
- PRIVACY NOTICE
- PATRIOT ACT INFORMATION
- SCAM & FRAUD ALERTS
- HOME & FAMILY FINANCE NEWS
- LOST YOUR WALLET? HERE'S WHAT YOU SHOULD DO!
PRIVACY NOTICE
Mutual 1st Federal, your member owned financial institution, is committed to providing
you with financial products and services to meet your needs and help you reach your
financial goals. We are equally committed to protecting our members' privacy.
You can be confident that your financial privacy is a top priority of this credit
union. We are required by law to give you this privacy notice. If after reading
this notice you have any questions please contact us at 697-8200 or toll free at
1-877-697-8545.
What follows is a description of the information we collect and disclose, including
the parties who receive nonpublic information from us, as permitted by law, to conduct
the business of the credit union.
Categories of Information We Collect
- Information we receive from you on applications or other forms;
- Information about your transactions with us, our affiliates, or others;
- Information we receive from a consumer-reporting agency; and
- Information obtained when verifying the information you provide on an application
or othr forms, such as from your current or past employers or from other institutions
where you conduct financial transactions.
Categories of Information We Disclose and Parties to Whom We Disclose
We do not disclose any nonpublic personal information about our members and former
members to anyone, except as permitted by law. We may disclose all of the information
we collect, as described above, to companies that perform marketing services on
our behalf or to other financial institutions with whom we have joint marketing
agreements.
Confidentiality and Security
We restrict access to nonpublic personal information about you to those employees
who need to know that information to provide products or services to you. We maintain
physical, electronic, and procedural safeguards that comply with federal regulations
to guard your nonpublic personal information.
What Members Can Do To Help
Mutual 1st Federal is committed to protecting the privacy of its members. Members
can help by following these simple guidelines:
- Protect your account numbers, card numbers, PIN's (personal identification numbers)
and passwords. Never keep your PIN with your debit or credit card, which can provide
free access to your accounts if your card is lost or stolen.
- Use caution when disclosing your account numbers, social security numbers, etc.
to other persons. If someone calls you, explains the call is on behalf of the credit
union and asks for your account number, you should beware. Official credit union
staff will have access to your information and will not need to ask for it.
- Keep your information with us current. It is important that we have current information
on how to reach you. If we detect potentially fraudulent or unauthorized activity
or use of an account, we will attempt to contact you immediately. If your address
or phone number changes, please let us know.
- Let us know if you have questions. Please do not hesitate to call us - we are here
to serve you!
PATRIOT ACT INFORMATION
In order to comply with the USA Patriot Act, effective October 1, 2003, Mutual 1st
Federal is required to verify the identity of members applying for and opening new
accounts or services with the credit union. Information that we are required to
obtain include name, mailing and residential addresses, tax identification number,
date of birth and a copy of government issued photo ID. Additional data may be gathered
depending on the type of account opened. Data on existing members will be gathered
as they open or use additional services offered by the credit union. The Act requires
us to maintain records of identity verification and periodically update this information.
Confidentiality of the information gathered by the credit union will be maintained
as required under the Privacy Act.
SCAM & FRAUD ALERTS
Mutual 1st Federal is providing information on this page to enhance our member's
knowledge about current scam's and fraudulent acts taking place. We will make
every attempt at keeping this page updated as we receive information through our
resources.